Firstly, you can’t natively find the My Cloud Home Duo by browsing network devices. It all sounds fairly simple, but there are some alarming things that can go wrong. Once it’s set up and registered to your account, you can download the WD Discovery app for Windows or Mac, which will search your network for the My Cloud Home Duo and accordingly map it so you can access it directly within programs. Once powered up, you just navigate to /hello to create a WD account and begin detection of your My Cloud Home Duo. Plug just two cables in and you're up and running.
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